We want our Five Sisters Family to look fabulous! We know that sometimes we just don’t love what we brought home, whether it be the style or fit, thus we do offer a return policy.
-You can return items for store credit within 7 days of the original purchase (in person) or within 7 days of package being delivered (online). Please allow transit time for return shipping. No refunds will be issued.
-Merchandise must be in original condition, including original packaging and tags attached. This includes, but is not limited to the following: makeup stains from trying on items, perfumes, animal hair/scent, cigarette smoke, obvious wear, mildew scent, etc.
-Return shipping and handling is the customer’s responsibility. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package. If you are shipping an item over $75, you should consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
-Shipping Charges are non-refundable.
-All SALE merchandise (SALE, DAILY DEAL, SISTER STEAL), PREORDER, gift cards, jewelry, swim and all special orders are Final Sale and cannot be returned.
-Sale SHOES will ship without a box.
-All personal items such as bralettes, earrings, etc are NON-RETURNABLE.
-We reserve the right to reject any item returned to us. Any items that appear to have been worn, altered, have had the tags removed or are received by us after the return period will be returned to the customer at the customer’s expense.
-If you receive incorrect merchandise or merchandise you believe to be defective, please contact us. All claims must be made within 3 days (M-F) of delivery date. We will not accept returns or defective claims on items that are worn or washed.
Due to our ever changing inventory we cannot guarantee that an item that you are returning still be available in stock when your return is processed. We suggest placing a new order for the item and size you want.
Please fill out our RETURN FORM and include it with your package.
If link for return form does not work, or you don't have access to a printer, please include your name, address, email, phone number and order number on a paper within your returned package.Send returns to:
Five Sisters Boutique
202 S 11th St.
Seneca, KS 66538
We will notify you via email the amount of store credit once we receive and process the return.
Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order.
Coupons/Discount Codes - Only one coupon/discount will apply towards an order in person or online.